Governance and policies

We have identified several material issues, which inform our ESG strategy. These include climate change and energy use, employee practices and relations, risk management and business continuity, tenant satisfaction, supply chain management, communities and charity and water and waste management, among others. We have policies to support the implementation of our ESG strategy which are explained further below.

Our ESG strategy has been developed by the Board and our ESG Committee has delegated authority to ensure it is executed effectively and integrated within the business.

Esg Policy

Our ESG policy sets out our commitment to conducting our business responsibly with regard to a range of environmental, social and economic considerations in our decision-making processes and maintaining high standards of corporate governance and risk management.

Read our full policy here 

Environmental Brief

Our environmental brief sets out our requirements and target KPIs for larger refurbishment and redevelopment projects with particular regard to the following social and environmental aims:

Social - connect with local communities, support local business and education, training and job initiatives for local people, design spaces that encourage physical and mental wellbeing.

Environmental - design our buildings so they are fit for future climate scenarios, deliver these in a way that minimizes energy consumption and carbon emissions, ensure efficient use of natural resources.


At Palace Capital, we are committed to providing equal opportunities in employment and to avoiding unlawful discrimination. The Company adopts a zero tolerance to discrimination in all aspects of employment including recruitment, promotion, opportunities for training, pay and benefits, discipline and selection for redundancy.

Our employee handbook sets out this commitment along with guidelines to ensure employees do not commit unlawful acts of discrimination.

Dignity At Work Policy

We strive to ensure that the work environment is free of harassment and bullying and that everyone is treated with dignity and respect. We have a separate dignity at work policy, which deals with these issues, setting out our zero-tolerance approach to bullying and harassment of any kind, including victimisation.

Health And Safety

The Company’s Health and Safety Policy ensures an appropriate organisational structure is in place and that there is adequate control of health and safety risks. Management ensure suitable information, instruction and training is provided to all employees.


The Company is committed to doing business in an environment free of corruption and complying with all relevant laws and regulations related to bribery and corruption in the jurisdictions in which we do business.

It is our policy to conduct all of our business in an honest and ethical manner. We take a zero-tolerance approach to bribery and corruption and are committed to acting professionally, fairly and with integrity in all our business dealings and relationships.


To ensure we conduct business with the highest standards of honesty and integrity, we have a clear reporting process for employees to report any concerns or malpractice and to facilitate a more open and honest working environment. People who raise issues of concern will be treated with respect and will be assured that the matter will be properly investigated, and the necessary steps taken.